Contact Us

Before sending us an email, please check if you can't find an answer to your question in our FAQ:

I have upgraded my membership to Ultimate but it still shows Basic

After upgrading your membership, you have to log out and then log back in to our site and all should work fine.

If I sign up for monthly subscription, how can I cancel it?

You can cancel your PayPal subscription at any time by following these simple steps in your PayPal account:

Canceling a recurring payment, subscription or automatic billing agreement

You have total control over it and you can do it at any time.

Can I use different payment method than PayPal?

If you have a problem with PayPal, we can accept other payment methods like Skrill but only if you purchase yearly membership due to high processing fees. Contact us so we can send you details.

I don't want to receive any more emails from this site?

You can enable/disable emailing from us by logging into your account, go to ACCOUNT and change the settings under "Email notifications".

I forgot my password

You can reset your password by visiting this page: FORGOT PASSWORD

Just enter your email and security code and we will email you new password. Then you will be able to login using the new password and change it under ACCOUNT section.

How do I delete my account?

Go to your ACCOUNT settings -> Personal Details -> Delete Account. This action is irreversible so make sure you really want to delete your account.

I received an email claiming that I won the lottery, is it real?

We don't send emails claiming that you won the lottery and asking for any kind of personal information. If you played the lottery and think that you could have won, we suggest to contact the official office of your lottery provider.

I want to become an affiliate

If you want to promote our brand and help other players, just drop us an email and we'll get back to you ASAP.

I want to advertise on your site

We are open to any sensible advertising if it can benefit our players. Send us a message with brief description and we'll get back to you.
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